FAQ

Where are your items made?

All our items are handmade in Malaysia with lots of care and love. Each piece is stitched and assembled in small batches using carefully chosen fabrics and accessories.

Do you offer gift wrapping?

Yes, we do! You can choose to have any item — even just one — gift-wrapped for a small fee at checkout. You can also leave a message at checkout if you'd like a personalised note included.

Can I order a gift set?

Absolutely! We offer a range of ready-to-gift curated sets — perfect for baby showers, birthdays or newborn celebrations. Prefer to build your own? You can easily mix and match any items and add gift wrapping to create a custom set that's personal and thoughtful.

What’s the processing time for orders?

Orders are usually shipped out within 2–5 business days. You’ll receive an email once your parcel is on its way!

Do you accept returns and refunds?

Due to the handmade and hygiene-sensitive nature of our products, we do not accept returns and refunds unless the item is defective.

If there’s any issue, please contact us within 3 days of receiving your order.
For more details, please refer to our Refund Policy.

Where do you ship to?

We currently ship within Malaysia and to Singapore. For other destinations, feel free to get in touch and we’ll try our best to help.